Find Help and Relief Services

Find a service, a drop-off point, an offer, or relief work. Services can change quickly. Check the update time before you travel.

Emergency calls

Use these numbers for urgent rescue or medical help. They are not ordinary relief services.

Health help

Medical help, rescue coordination, hospital-bed information, and 24-hour mental health support.

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Ambulance

Ambulance dispatch and urgent medical transport.

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Flood rescue

Search and rescue help for people affected by the flood.

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Latest updates

SuppliesRelief Work Underway

Earlier informationDistribution reported

Overview

INSEC reported on 13 October 2026 that relief supplies were distributed to 58 flood-displaced families in Syaulibazar, Tripurasundari-2, Dhading, in collaboration with Sahayatri Samaj Nepal and with INSEC coordination. Items included food, clothing, quilts, blankets, soap, sanitary pads, baby-care kits and kits for postpartum mothers. This records reported assistance, not remaining stock, new applications or an ongoing public pickup point. The exact distribution time was not stated.

Key details

Offered by: Sahayatri Samaj Nepal; coordinated with INSEC
Service hours: Reported 13 October 2026; exact distribution time not stated
Amount or capacity: 58 families assisted; not remaining stock
Before you go: Reported distribution only; no ongoing public pickup point or remaining stock confirmed.

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SuppliesRelief Work Underway

Earlier informationSupply restored

Overview

NDRRMA's report dated 19 September, with a 7 pm NPT cutoff, says water supply has resumed in Baireni Bazaar, Galchhi-6, Dhading, benefiting about 200 households and more than 550 people. More than 1,700 metres of HDPE pipe, storage tanks and submersible pumps support distribution through the existing network. The report does not give an exact restoration date, household supply hours, a public collection point or a contact. This is a reported restoration of local supply, not confirmation that all water needs in Galchhi are met.

Key details

Offered by: NDRRMA
Service hours: Supply hours not stated
Amount or capacity: About 200 households; more than 550 people
Before you go: Existing local network; no public collection point specified.

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SuppliesRelief Work Underway

Earlier informationDistribution reported

Overview

INSEC's 10 September report says Shital Chhahari Nepal distributed tents, water containers, bedding, kitchen and hygiene items to 14 flood-displaced families in Ghatbesi, Gajuri-5. INSEC helped coordinate the distribution. This records reported assistance, not remaining stock, new application places or an ongoing public pickup point.

Key details

Offered by: Shital Chhahari Nepal; coordinated with INSEC
Service hours: Reported 10 September 2026; exact distribution time not stated
Amount or capacity: 14 families assisted; not remaining stock
Before you go: Reported distribution only. No ongoing public pickup point or remaining stock is confirmed.

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SuppliesRelief Work Underway

Earlier informationCompleted

Overview

NDRRMA's 8 September, 7 pm report says a four-room gender-friendly toilet and handwashing facility has been built in Baireni Bazaar, Galchhi-6, Dhading. Exact site directions, opening hours and a contact are not listed. Construction is reported complete; unrestricted public entry and water availability are not separately confirmed.

Key details

Offered by: NDRRMA
Service hours: NDRRMA report: 8 September 2026, 19:00 NPT
Amount or capacity: 4 toilet rooms

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MealsRelief Work Underway

Earlier informationDistribution reported

Overview

NDRRMA's 8 September, 7 pm report says 73.282 tonnes of 15-day food rations were distributed to 2,030 households, or 8,872 people, across Dhading, Nuwakot and Rasuwa. This is a joint response total, not WFP's separate count or current stock. Support is also reported for community kitchens at Nilkhantha school in Uttargaya-5, Bidur-1 and Tribhuwan school in Kispang. Meal hours and public collection rules are not stated.

Key details

Offered by: NDRRMA
Service hours: NDRRMA report: 8 September 2026, 19:00 NPT
Amount or capacity: 73.282 tonnes distributed; 2,030 households

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MealsRelief Work Underway

Earlier informationHandover reported

Overview

ICT Frame's 8 September report says PUBG MOBILE Nepal handed food, blankets, solar emergency lights and hygiene products to Galchhi Rural Municipality for further distribution in Nuwakot and Rasuwa. Quantities and public collection arrangements are not stated. Handover to the municipality does not confirm delivery to individual families or current stock.

Key details

Offered by: PUBG MOBILE Nepal; Galchhi Rural Municipality receiving authority
Service hours: Reported 8 September 2026; handover and further distribution are different stages.

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ShelterRelief Work Underway

Earlier informationDistribution reported

Overview

NJSI's 7 September update reports that it and Sisters of Charity of Nazareth distributed relief in Galchi on 2 September through government coordination. Supplies included baby food, hygiene items, water purifiers, mosquito nets, mats and tents, targeting about 200 people. This is an earlier delivery newly reported, not a 7 September distribution or an ongoing public pickup point.

Key details

Offered by: Nepal Jesuit Social Institute and Sisters of Charity of Nazareth
Service hours: Distributed 2 September; reported 7 September 2026
Amount or capacity: About 200 people targeted

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MedicalOffer Equipment or Skills

Earlier informationAnnounced

Overview

Reports dated 7 September say co-payments and service caps are waived for insured people using participating providers in Rasuwa, Nuwakot and Dhading during the government-declared disaster period. A missing insurance card need not prevent service: providers can verify the insurance number in their system. This is not free care for all uninsured people. The calendar end date was not stated.

Key details

Offered by: Health Insurance Board, reported by Radio Nepal and Swasthya Khabar
Service hours: Government-declared disaster period; calendar end date not stated

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Medical service disruptions

Do not travel to these facilities without checking first.

E. coli reported in five Bidur water samples; use treated water

The Himalayan Times reported on 7 September that five of 15 water samples from Bidur holding centres tested positive for E. coli. The district health office said the affected sources were treated and advised drinking purified water. This updates the earlier water-risk advice; it does not confirm cholera or that every source is now safe. Continue water treatment and hygiene precautions.

ActiveEarlier report

Full details

OtherRelief Work Underway

Earlier informationRelief work underway

Overview

WOREC is establishing private support spaces for women and adolescent girls in affected areas, the Kathmandu Post reported on 5 September. Addresses and service hours were not announced.

Key details

Offered by: WOREC
Can I go there?: No public walk-in point

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MedicalRelief Work Underway

Earlier informationRelief work underway

Overview

HEOC's 6 September report says the Family Welfare Division, UNFPA and partners' mobile team served 278 people, including 202 women and 76 men, at holding centres and emergency camps in Bidur and Kispang. Care included check-ups, pregnancy and postnatal care, family planning, treatment of sexually transmitted infections and referrals for high-risk pregnancies. The earlier 5 September report listed 2,000 dignity kits, 800 adolescent kits and 300 tarps dispatched, with 32 reproductive-health kits awaiting deployment. This report does not update those shipment totals or announce clinic hours or a public pickup point.

Key details

Offered by: Family Welfare Division, UNFPA and partners
Service hours: Report dated 6 September 2026; clinic hours not announced
Can I go there?: No public walk-in point
Amount or capacity: 278 people served: 202 women, 76 men

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MedicalRelief Work Underway

Earlier informationRelief work underway

Overview

NDRRMA's 8 September, 7 pm report says 13 psychosocial counselling teams with 59 staff have supported over 4,111 people at holding centres. A separate protection section lists 64 counsellors and four helplines; these counts must not be added. The earlier HEOC figure of 155 mental-health staff covered a broader response. Individual centre hours, appointment contacts and Tamang-language availability are not stated. Specific counselling requests remain open unless separately resolved.

Key details

Offered by: Government psychosocial response reported by NDRRMA
Service hours: NDRRMA report: 8 September 2026, 19:00 NPT
Amount or capacity: 13 teams, 59 staff; over 4,111 people supported

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MedicalRelief Work Underway

Earlier informationRelief work underway

Overview

Direct Relief's 8 September update says One Heart Worldwide delivered requested medicines to Trishuli Hospital and brought counsellors to Rasuwa holding centres. This supplements its previously reported maternal and newborn programme. Exact visit dates, service hours and admission capacity were not given.

Key details

Offered by: One Heart Worldwide, supported by Direct Relief
Service hours: 8 September 2026 update; exact dates and hours of partner visits not stated.

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SuppliesRelief Work Underway

Earlier informationRelief work underway

Overview

14 October 2026 update: Nepal Red Cross Society's Nuwakot District Branch reports operating 15 child-friendly spaces for displaced children, providing education, creative activities and emotional-wellbeing support. This is a Nuwakot-specific count, not an additional 15 to add to earlier response-wide totals or a statement of enrolment capacity. Exact sites, hours and enrolment arrangements are not stated. 9 October 2026 update: Nepal Red Cross reports ongoing repair and reconstruction of water-supply systems in Betrawati, Nuwakot. It also reports distributing dignity kits with UNFPA to flood-affected women at Komin Holding Centre, Gosainkunda, Rasuwa. The posts give no collection hours, remaining stock or new intake arrangements. An infographic posted on 9 October, with data as of 8 October, reports 13,907 people reached through WASH facilities, 1,884 through child-friendly spaces and 1,773 through mental-health and psychosocial support/psychological first aid. These are reported cumulative reach figures, not additional people to add to earlier totals or available service capacity. Posted 3 October 2026, with data as of 1 October: NRCS reports 22 water tanks installed, reaching 13,283 people, and 2,316 people reached with ready-to-eat food in its Rasuwa flood response. These are reported cumulative figures, not additional people to add to earlier totals or supplies available for public pickup. The newer infographic reports 22 tanks; the earlier report below cited 18. Their reporting scopes are not explained, so no increase is calculated. NRCS Situation Update 11, issued 2 October 2026 and posted 3 October (Nepal time), reports 28 child-friendly spaces reaching 1,308 children across its response. They provide health, education and other child-focused support at holding centres. This is reported cumulative reach, not available places or an addition to the earlier Rasuwa-only count below. Exact locations, opening hours and access arrangements are not stated. In a 1 October 2026 RSS report published by The Rising Nepal, NRCS says its flood response provided water, sanitation and hygiene services to 2,200 affected households over the past month, and food assistance to more than 2,000 affected families. These are reported cumulative figures, not additional households to add to earlier totals or current service capacity. The report also mentions 18 water tanks; do not add these to the 18 storage units reported earlier. In a 29 September update, NRCS reports establishing 13 child-friendly spaces in Rasuwa with UNICEF support, reaching 462 flood-affected children (219 boys and 243 girls). These are reported reach figures, not available places; exact locations, opening hours and access arrangements are not stated. NRCS's 29 September post reports volunteers helping Bhote Koshi-Trishuli flood-affected families in Dhading clear debris from their homes. Exact locations, numbers and public service arrangements are not stated. In its 28 September 2026 image announcement, NRCS reports a temporary child-friendly space and information/help desk set up with UNICEF in Gajuri-6, Dhading. Exact opening hours, capacity and contact details are not given. This update does not reconfirm the older counts below. In its update posted on 19 September, NRCS reports 18 water-storage units installed and operating, with a combined nominal capacity of 67,000 litres. This is storage capacity, not daily water output or stock available for collection. It also reports a completed water-supply scheme at Galaudi Holding Centre, Gajuri-5, Dhading. Public collection hours and access arrangements are not stated. In its 17 September post, NRCS Dhading reports a hygiene-promotion session at Ratamate Holding Centre, Gajuri-6, reaching around 200 people from 36 flood-affected households. It also reports providing emergency water, toilets, bathing facilities and a child-friendly space there. These are reported response activities, not confirmed spare shelter capacity or a public pickup service. In its 16 September post, NRCS reports reaching more than 1,447 people with mental health and psychosocial support since 26 August across Nuwakot, Rasuwa, Chitwan and Kathmandu. This is reported cumulative reach, not current appointment capacity; service locations and booking details are not provided. In a separate post published on 15 September, NRCS reports distributing safe water, installing water tanks and delivering essential supplies to holding centres and communities affected by the Bhotekoshi-Trishuli flood. Exact distribution sites, hours and quantities are not stated. A 6 September NRCS post also reports counselling for lactating mothers and activities for children in the Rasuwa Bhotekoshi response. Another post reports youth volunteers supporting stress and trauma care in a Rasuwa holding centre. These are response activities, not a public walk-in service. NRCS's 4 September update says 12 volunteers were deployed with Tribhuvan University for psychosocial support in Nuwakot communities, schools and holding centres, including counselling and referrals. Do not add them to the earlier Nepal News total of almost 5,000 volunteers. That report's totals remain 1,418 tarps, 1,520 blankets, 715 mattresses and 80 temporary toilets; these are not new quantities or public pickup stocks.

Key details

Offered by: Nepal Red Cross Society
Service hours: Updates posted 4 September to 14 October 2026; newest child-friendly-space report posted 14 October, newest infographic data as of 8 October. Public service hours not stated.
Amount or capacity: Data as of 8 October, posted 9 October: WASH services reached 13,907 people, child-friendly spaces 1,884, and mental-health/psychosocial support or psychological first aid 1,773. Cumulative reported reach, not available capacity.

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MealsRelief Work Underway

Earlier informationRelief work underway

Overview

WFP's 25 September update reports that its first round of food aid reached more than 15,500 people with 127 tonnes of food. Trucks, helicopters and cargo drones support affected communities in Rasuwa, Nuwakot and Dhading. Separately, WFP reports moving over 160 tonnes of relief items, including tents, medicines and blankets, for the wider response. These totals must not be added together. Transported tents are not confirmed available stock. No public pickup point, opening hours or application contact is announced.

Key details

Offered by: World Food Programme
Service hours: Reported 25 September 2026; public pickup hours not announced
Amount or capacity: First food round: 127 tonnes for over 15,500 people; not current stock

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Medical service disruptions

Do not travel to these facilities without checking first.

Health facilities damaged or not operating

HEOC's 4 September report lists four fully damaged health facilities and three partially damaged facilities. Access to Dhading Hospital and Trishuli Hospital is disrupted. Its earlier 2 September report marked Baireni Hospital in Galchhi and Charaudi Basic Health Service Center in Benighat as not operating. The 4 September report does not confirm that they have reopened. For help finding medical care, call 1115.

ActiveEarlier report

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Phone & InternetRelief Work Underway

Earlier informationRelief work underway

Overview

NDRRMA's report for 7 September, 6 pm NPT, says Nepal Telecom has restored 117 of 120 towers and Ncell has restored 76 of 78 towers. These report totals differ from the earlier count of 27 flood-affected Ncell sites. Do not add the figures or treat the difference as newly restored towers. Network restoration does not guarantee stable service in every settlement.

Key details

Offered by: Nepal Telecom and Ncell
Service hours: Report: 7 September 2026, 18:00 NPT
Who can use this: People using Nepal Telecom or Ncell in affected service areas
Amount or capacity: NTC 117/120 towers; Ncell 76/78 towers.
Before you go: Check operator messages and local signal before relying on service for emergency communication.

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ShelterRelief Work Underway

Earlier informationRelief work underway

Overview

UNICEF reports mobilising more than 3,800 hygiene kits, 3,300 collapsible 10-litre water containers, 3,500 buckets, 3,500 cups, 4,000 bottles of water-treatment solution and more than 1,000 tarpaulins for about 19,000 people, alongside disease surveillance and water-quality support. Exact public pickup points were not announced.

Key details

Offered by: UNICEF
Service hours: Current response update; exact distribution sites not stated
Who can use this: Flood-affected people reached through UNICEF and partner distribution
Amount or capacity: 3,800+ hygiene kits; 3,300 water containers; 3,500 buckets; 3,500 cups; 4,000 treatment-solution bottles; 1,000+ tarpaulins; support for about 19,000 people
Before you go: Do not travel to an assumed pickup point; distribution is partner-coordinated.

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ShelterRelief Work Underway

Earlier informationOccupancy reported

Overview

A 7 September evening ANI report lists 3,533 people in 39 holding centres: 669 in Rasuwa, 2,651 in Nuwakot and 213 in Dhading. This updates the older aggregate of about 4,000 people in 34 centres. These are dated resident counts, not vacant beds or guaranteed admission. The report does not newly confirm identical health services at every centre. Do not add Nuwakot's separate shelter-directory total again.

Key details

Offered by: Government response figures reported by ANI
Service hours: Reported 7 September 2026 evening; admission and service hours not stated
Who can use this: Flood-affected people seeking shelter or basic health support
Amount or capacity: 3,533 residents in 39 centres; not vacant places
Before you go: The aggregate report does not identify vacancies, admission rules or uniform service hours.

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SuppliesRelief Work Underway

Earlier informationDelivered

Overview

Japan and JICA delivered approximately 9.3 tonnes of emergency relief goods to the Government of Nepal, including tents, blankets, plastic sheets, sleeping pads and portable water containers. The goods were handed over at Tribhuvan International Airport for government-coordinated distribution. No public pickup point was announced.

Key details

Offered by: Government of Japan and JICA
Service hours: Handed over on 2 September 2026; downstream distribution details not public
Can I go there?: No public walk-in point
Who can use this: Flood-affected people reached through government-coordinated distribution
Amount or capacity: About 9.3 tonnes: tents, blankets, plastic sheets, sleeping pads and portable water containers
Before you go: Distribution is government-coordinated; exact locations and timing were not announced.

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SuppliesRelief Work Underway

Earlier informationRelief work underway

Overview

The European Union announced an additional NPR 89 million in flood assistance, taking its emergency support above NPR 445 million. Support through Nepal Red Cross and IFRC is intended to reach about 20,000 people. On 4 September, UNICEF confirmed that the EU-supported flight landed in Kathmandu with 84 tonnes of health, water, shelter and learning supplies. Trucks are carrying relief to Rasuwa, Nuwakot and Dhading. This is coordinated relief, not a public pickup point.

Key details

Offered by: European Union, Nepal Red Cross Society and IFRC
Service hours: Flight arrived 4 September 2026; onward relief transport underway
Can I go there?: No public walk-in point
Who can use this: People reached through Nepal Red Cross, IFRC and coordinated relief distribution
Amount or capacity: Additional NPR 89 million; support for about 20,000 people; 84 tonnes arrived on 4 September
Before you go: Relief is moving through UNICEF, government teams and partners.

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Phone & InternetRelief Work Underway

Earlier informationDelivered

Overview

Two U.S. C-130J aircraft delivered 5,000 specialised disaster-recovery items, 500 first-aid kits, stretchers and front-end loaders for Nepal's coordinated response. The United States also handed three solar-powered mobile charging trailers to the Armed Police Force for deployment to remote flood-affected communities. These are government-deployed resources, not public equipment offers or pickup points.

Key details

Offered by: United States support to Nepal authorities
Service hours: Delivered; exact deployment locations not public
Can I go there?: No public walk-in point
Who can use this: Government and APF response teams serving flood-affected communities
Amount or capacity: 5,000 disaster-recovery items; 500 first-aid kits; stretchers; front-end loaders; three solar charging trailers
Before you go: Exact equipment assignment and charging-trailer deployment locations were not published.

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OtherRelief Work Underway

Earlier informationRelief work underway

Overview

Nepal's Ministry of Foreign Affairs confirmed in its 5 September, 2 pm update that Australia's 15-member Disaster Assistance and Response Team arrived in Nepal on 4 September. The team includes drone and disaster-response specialists. This replaces the earlier planned-departure update. Exact operating sites and public service arrangements were not announced.

Key details

Offered by: Government of Australia
Service hours: Arrived 4 September 2026; deployment end date not stated
Who can use this: Nepal authorities and communities supported after official deployment
Amount or capacity: 15-person DART; arrival in Nepal confirmed for 4 September 2026
Before you go: Arrival is confirmed by Nepal's Ministry of Foreign Affairs. Exact field sites and public access were not announced.

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SuppliesRelief Work Underway

Earlier informationRelief work underway

Overview

China's third aid batch was reported arriving or being dispatched on 3 September, including tents, blankets, medical protective clothing, satellite-communication equipment and an additional DNA expert team. Public reporting also mentioned Bailey bridges and epidemic-control supplies, but this record does not treat those items as delivered without a clearer shipment-level confirmation.

Key details

Offered by: Government of China support to Nepal
Service hours: Arrival or dispatch reported 3 September; exact allocation not stated
Can I go there?: No public walk-in point
Who can use this: Government-coordinated flood response teams and affected communities
Amount or capacity: Tents, blankets, medical protective clothing, satellite-communication equipment and DNA experts; other items require shipment confirmation
Before you go: Exact district allocation, public access and delivery of the less clearly described items were not confirmed.

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E. coli reported in five Bidur water samples; use treated water

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