Find Help and Relief Services

Find a service, a drop-off point, an offer, or relief work. Services can change quickly. Check the update time before you travel.

Emergency calls

Use these numbers for urgent rescue or medical help. They are not ordinary relief services.

Health help

Medical help, rescue coordination, hospital-bed information, and 24-hour mental health support.

Official source
1115Call

Latest updates

Kathmandu · Nepal Airlines international stations to Nepal

Nepal Airlines announces relief cargo-fee waiver; embassy letter required

TransportRelief Work Underway

Earlier informationAnnounced
Overview

Nepal News reports a one-month Nepal Airlines cargo-fee waiver for food, medicines, clothing and essential relief goods from its international stations to Nepal. Shipments require coordination with the relevant Nepali embassy and its official letter. Exact start and end dates, routes and cargo capacity are not stated. This is not a waiver for other airlines or all import charges.

Key details
Offered by
Nepal Airlines Corporation, reported by Nepal News
Service hours
One month announced in 9 and 10 September reports; exact dates not stated
Amount or capacity
Cargo capacity not stated
Before you go
Coordinate through the relevant Nepali embassy and obtain its official letter before arranging cargo. Airport handover, capacity and flight acceptance are not established by this announcement.
Next step

Check the latest details before using this service.

Nepal

Hami Nepal trains government pilots to use cargo drones

TransportRelief Work Underway

Earlier informationRelief work underway
Overview

Hami Nepal says it is training Nepal Army, Nepal Police and Armed Police Force pilots to use the DJI FlyCart 100. GarudX and Airlift Technologies are partners. The training covers heavy-load drops, mountain flights and quick supply delivery. The post does not say that the public can book a drone or how many pilots have finished training.

Key details
Offered by
Hami Nepal, GarudX and Airlift Technologies
Service hours
Training reported in a 5 September 2026 post; end date not stated
Amount or capacity
Training for government-deployed pilots; participant count not stated
Next step

Check the latest details before using this service.

Medical service disruptions

Do not travel to these facilities without checking first.

E. coli reported in five Bidur water samples; use treated water

The Himalayan Times reported on 7 September that five of 15 water samples from Bidur holding centres tested positive for E. coli. The district health office said the affected sources were treated and advised drinking purified water. This updates the earlier water-risk advice; it does not confirm cholera or that every source is now safe. Continue water treatment and hygiene precautions.

ActiveEarlier report
Full details

Korala border point; final bridge installation sites not stated

Transport arrangements for 320 tonnes of donated bridge materials

TransportRelief Work Underway

Earlier informationRelief work underway
Overview

The Kathmandu Post's 8 September report says China's two donated Bailey bridges are each 100 metres long. Their materials weigh about 320 tonnes in total and need 17 trucks. Nepal has sent a team to collect them, and China has sent two technicians. Transport, site preparation and installation remain in progress; this is not confirmation that either bridge is installed or open.

Key details
Offered by
China's Tibet aid and Department of Roads, reported by Kathmandu Post
Service hours
Transport and installation update dated 8 September 2026; no opening date
Amount or capacity
Two 100 m bridges; about 320 tonnes total; 17 trucks needed
Next step

Check the latest details before using this service.

Rasuwa · Rasuwa and Nuwakot

Hami Nepal drone deliveries reach flood-cutoff communities

TransportRelief Work Underway

Earlier informationRelief work underway
Overview

A joint 11 September post by Hami Nepal and its partners reports drone deliveries of relief supplies from Inarpati to Mandre Ghunga, beyond Devighat Hydropower. Hami Nepal assessed local needs and APF supported ground handling. Delivery quantities and a public booking process were not stated. The earlier 2 September post described flights carrying up to 70 kg; this is not a confirmed load for the new route.

Key details
Offered by
Hami Nepal
Service hours
Delivery update posted 11 September
Amount or capacity
Up to 70 kg in the 2 September post, not confirmed for this route
Next step

Check the latest details before using this service.

Medical service disruptions

Do not travel to these facilities without checking first.

Health facilities damaged or not operating

HEOC's 4 September report lists four fully damaged health facilities and three partially damaged facilities. Access to Dhading Hospital and Trishuli Hospital is disrupted. Its earlier 2 September report marked Baireni Hospital in Galchhi and Charaudi Basic Health Service Center in Benighat as not operating. The 4 September report does not confirm that they have reopened. For help finding medical care, call 1115.

ActiveEarlier report
Full details

Nuwakot · Trishuli, Nuwakot

Trishuli helicopter and relief coordination hub

TransportRelief Work Underway

Earlier informationRelief work underway
Overview

Trishuli is functioning as a major helicopter, medical-evacuation and relief-distribution base for operations serving Rasuwa and Nuwakot. This is a coordinated logistics hub, not a public walk-in drop-off or pickup point. Do not send people or supplies there without authorization and a confirmed handoff.

Key details
Offered by
Government-coordinated aviation, medical evacuation and relief operations
Service hours
Current operations reported on 3 September 2026
Can I go there?
No public walk-in point
Who can use this
Authorized rescue, aviation, medical and relief teams
Amount or capacity
Helicopter operations, medical evacuation and relief distribution; public capacity not stated
Before you go
Official coordination and confirmed handoff are required before travel or delivery.
Next step

Check the latest details before using this service.

Kathmandu · Buddha Air domestic flight network

Free air transport of relief supplies by Buddha Air

TransportRelief Work Underway

Earlier informationRelief work underway
Overview

Buddha Air says it is carrying relief supplies for people affected by the Bhotekoshi floods free of charge. The airline reported moving 6,420 kilograms on 2 September to Bhadrapur, Bharatpur, Surkhet, Dhangadhi, Biratnagar, Bhairahawa and Simara. The public report does not describe a cargo drop-off process.

Key details
Offered by
Buddha Air
Service hours
Until road transport returns to normal, according to the 2 September announcement
Amount or capacity
6,420 kg transported on 2 September; ongoing free relief cargo announced
Next step

Check the latest details before using this service.

Rasuwa, Nuwakot and Dhading

Relief logistics: 80 trucks, 38 Boleros and nine helicopter flights

TransportRelief Work Underway

Earlier informationRelief work underway
Overview

Gorkhapatra's report dated 5 September, citing NDRRMA, says food and other relief supplies had been sent from Kathmandu using 80 trucks, 38 Bolero vehicles and nine helicopter flights. These are cumulative transport figures, replacing the earlier 37-truck update, not extra vehicles to add to it. They do not describe vehicles available for public booking or a public pickup point.

Key details
Offered by
NDRRMA response, reported by Gorkhapatra
Service hours
Source report dated 5 September 2026; publication clock time not stated
Who can use this
Government-coordinated relief operation
Amount or capacity
Cumulative: 80 trucks; 38 Boleros; 9 helicopter flights. Not available capacity.
Before you go
The source does not list public distribution points.
Next step

Check the latest details before using this service.

Nuwakot · Bidur and Kathmandu

Free Bidur–Kathmandu transport

TransportRelief Work Underway

Earlier informationRelief work underway
Overview

Free transport between Bidur and Kathmandu was publicly reported to run twice daily. The exact pickup point and departure time are not confirmed.

Key details
Offered by
Free Bidur–Kathmandu transport
Service hours
Reported twice daily. Exact departure times are not confirmed.
Can I go there?
No public walk-in point
Who can use this
People who need coordinated travel to or from the flood-affected area.
Before you go
Confirm the pickup point and departure time before travelling.
Next step

Check the latest details before using this service.

Rasuwa · Nuwakot; Rasuwa (reported

Named-official reports describe helicopter relief from Battar and Army emergency treatment centers at Dhunche and Trishuli

TransportRelief Work Underway

Earlier informationRelief work underway
Overview

Named-official reporting describes helicopter relief and emergency medical response in affected areas. Current dispatch destinations, public pickup points and clinic capacity are not confirmed.

Key details
Service hours
Confirm with provider
Can I go there?
No public walk-in point
Before you go
This is relief work underway, not a public walk-in or pickup point. Use current official coordination before action.
Next step

Check the latest details before using this service.

Rasuwa · Rasuwa; Nuwakot; Dhading (reported

FNNTE says free vehicles are available for rescue and relief-material transport in Rasuwa, Nuwakot and Dhading

TransportRelief Work Underway

Earlier information
Overview

FNNTE says free vehicles are available for rescue and relief-material transport in Rasuwa, Nuwakot and Dhading. Four operational contacts are listed, but one contact number conflicts across media reports and capacity, routes, hours and eligibility are unverified.

Key details
Service hours
Confirm with provider
Next step

Check the latest details before using this service.

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