Health help
Medical help, rescue coordination, hospital-bed information, and 24-hour mental health support.
Official sourceFind Help and Relief Services
Find a service, a drop-off point, an offer, or relief work. Services can change quickly. Check the update time before you travel.
Emergency calls
Use these numbers for urgent rescue or medical help. They are not ordinary relief services.
Latest updates
Medical service disruptions
Do not travel to these facilities without checking first.
E. coli reported in five Bidur water samples; use treated water
The Himalayan Times reported on 7 September that five of 15 water samples from Bidur holding centres tested positive for E. coli. The district health office said the affected sources were treated and advised drinking purified water. This updates the earlier water-risk advice; it does not confirm cholera or that every source is now safe. Continue water treatment and hygiene precautions.
ActiveEarlier reportMedical service disruptions
Do not travel to these facilities without checking first.
Health facilities damaged or not operating
HEOC's 4 September report lists four fully damaged health facilities and three partially damaged facilities. Access to Dhading Hospital and Trishuli Hospital is disrupted. Its earlier 2 September report marked Baireni Hospital in Galchhi and Charaudi Basic Health Service Center in Benighat as not operating. The 4 September report does not confirm that they have reopened. For help finding medical care, call 1115.
ActiveEarlier reportFlood-affected telecom service areas
Telecommunications restoration continues in flood-affected areas
Phone & InternetRelief Work Underway
Earlier informationRelief work underway
Overview
NDRRMA's report for 7 September, 6 pm NPT, says Nepal Telecom has restored 117 of 120 towers and Ncell has restored 76 of 78 towers. These report totals differ from the earlier count of 27 flood-affected Ncell sites. Do not add the figures or treat the difference as newly restored towers. Network restoration does not guarantee stable service in every settlement.
Key details
- Offered by
- Nepal Telecom and Ncell
- Service hours
- Report: 7 September 2026, 18:00 NPT
- Who can use this
- People using Nepal Telecom or Ncell in affected service areas
- Amount or capacity
- NTC 117/120 towers; Ncell 76/78 towers.
- Before you go
- Check operator messages and local signal before relying on service for emergency communication.
Next step
Check the latest details before using this service.
Government-coordinated Nepal flood response
U.S. relief delivery and solar mobile charging trailers
Phone & InternetRelief Work Underway
Earlier informationDelivered
Overview
Two U.S. C-130J aircraft delivered 5,000 specialised disaster-recovery items, 500 first-aid kits, stretchers and front-end loaders for Nepal's coordinated response. The United States also handed three solar-powered mobile charging trailers to the Armed Police Force for deployment to remote flood-affected communities. These are government-deployed resources, not public equipment offers or pickup points.
Key details
- Offered by
- United States support to Nepal authorities
- Service hours
- Delivered; exact deployment locations not public
- Can I go there?
- No public walk-in point
- Who can use this
- Government and APF response teams serving flood-affected communities
- Amount or capacity
- 5,000 disaster-recovery items; 500 first-aid kits; stretchers; front-end loaders; three solar charging trailers
- Before you go
- Exact equipment assignment and charging-trailer deployment locations were not published.
Next step
Check the latest details before using this service.
Flood-affected areas in Rasuwa, Nuwakot, Dhading, Gorkha and Chitwan
Ncell free voice, data and SMS extended through 11 September
Phone & InternetRelief Work Underway
Earlier informationRelief work underway
Overview
Ncell has extended free voice, data and SMS in eligible flood-affected areas from 5 to 11 September, according to ICT Frame's 5 September report quoting the company. This follows the earlier period that ended on 4 September. Eligibility remains subject to Ncell's service-area rules. No visit to a service point is needed.
Key details
- Offered by
- Ncell
- Service hours
- No visit is needed. Service access depends on Ncell eligibility.
- Can I go there?
- No public walk-in point
- Who can use this
- Eligible Ncell customers in the flood-affected service areas. Ncell determines eligibility.
- Amount or capacity
- Free voice, data and SMS for eligible customers
- Before you go
- No travel is needed. Check Ncell messages or customer support for current eligibility and service status.
Next step
Check the latest details before using this service.
Flood-affected service areas
Nepal Telecom flood communication support
Phone & InternetRelief Work Underway
Earlier informationRelief work underway
Overview
Nepal Telecom's 21 September 2026 notice says flood-damaged NT Fiber cables and routers that cannot be reused will be replaced and installed free. Affected NT Fiber customers whose service period has expired will receive a free three-month extension. SIM replacement requires five previously contacted numbers, the SIM's last location in an affected area, and a prompt KYC update. The notice covers flood-affected Rasuwa, Dhading, Gorkha, Chitwan, Nuwakot and Tanahun and the named affected road corridors. It gives no public walk-in address or exact extension start/end dates.
Key details
- Offered by
- Nepal Telecom flood communication support
- Service hours
- Service hours and exact extension dates not stated in the 21 September notice.
- Who can use this
- Eligible Nepal Telecom users in the affected service areas.
- Before you go
- The notice does not state where or how to apply. Check Nepal Telecom for eligibility and application arrangements.
Next step
Check the latest details before using this service.
Trishuli, Gajuri and Galchhi
WorldLink flood customer relief
Phone & InternetRelief Work Underway
Earlier informationRelief work underway
Overview
WorldLink announced temporary service relief for affected customers in Trishuli, Gajuri and Galchhi. Exact eligibility and expiry may vary.
Key details
- Offered by
- WorldLink flood customer relief
- Service hours
- Provider conditions and expiry may vary.
- Can I go there?
- No public walk-in point
- Who can use this
- Eligible affected WorldLink customers in the named service areas.
- Before you go
- No public walk-in point is confirmed. Check the provider for current eligibility.
Next step
Check the latest details before using this service.