Find Help and Relief Services

Find a service, a drop-off point, an offer, or relief work. Services can change quickly. Check the update time before you travel.

Emergency calls

Use these numbers for urgent rescue or medical help. They are not ordinary relief services.

Health help

Medical help, rescue coordination, hospital-bed information, and 24-hour mental health support.

Official source
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Latest updates

Rasuwa · Uttargaya, Rasuwa and Bidur, Nuwakot

NRCTC-N household relief delivered to 250 families

SuppliesRelief Work Underway

Earlier informationCompleted
Overview

NRCTC-N's 24 September update reports household relief kits distributed to 250 flood-affected families in Uttargaya, Rasuwa and Bidur, Nuwakot on 22–23 September 2026. Kits included kitchenware, a 120-litre water container, bedding and a mosquito net. This is a completed distribution, not currently available stock or a public pickup point. The mosquito net is not a shelter tent. Further distribution arrangements were not announced.

Key details
Offered by
Natural Resource Conflict Transformation Center-Nepal (NRCTC-N)
Service hours
Completed distribution 22–23 September 2026
Amount or capacity
250 families served
Next step

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Medical service disruptions

Do not travel to these facilities without checking first.

E. coli reported in five Bidur water samples; use treated water

The Himalayan Times reported on 7 September that five of 15 water samples from Bidur holding centres tested positive for E. coli. The district health office said the affected sources were treated and advised drinking purified water. This updates the earlier water-risk advice; it does not confirm cholera or that every source is now safe. Continue water treatment and hygiene precautions.

ActiveEarlier report
Full details

Rasuwa · Naukunda-4 and Betrawati, Uttargaya, Rasuwa

ANNFSU relief reaches Naukunda and Betrawati

SuppliesRelief Work Underway

Earlier informationDelivered
Overview

OnlineKhabar reported on 5 September that ANNFSU delivered relief to 26 families in Naukunda-4 and separately handed supplies to local authorities in Betrawati, Uttargaya. Items included food, medicines, clothing, solar equipment, lights, utensils and sanitation supplies. No public pickup point was announced.

Key details
Offered by
ANNFSU
Can I go there?
No public walk-in point
Amount or capacity
26 families at Naukunda-4; Betrawati handover quantity not stated
Next step

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Nuwakot · Rasuwa and Nuwakot

Utpala sends relief supplies to Rasuwa and Nuwakot

SuppliesRelief Work Underway

Earlier informationRelief work underway
Overview

In its 5 September update, Utpala Cafe says its team collected, sorted, packed and transported supplies, then handed them to local volunteers and communities in Rasuwa and Nuwakot. Supplies included clothing, bedding, hygiene items, baby essentials, toys, medicines and food. This is a distribution update. The earlier collection notice ended on 5 September at 5 pm; this post does not extend the collection period.

Key details
Offered by
Utpala Cafe
Service hours
Distribution update published 5 September
Next step

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Rasuwa · Rasuwa, Nuwakot and Dhading response, including Ratamate (Gajuri-6) and Galaudi (Gajuri-5) holding centres

Nepal Red Cross provides shelter and relief supplies

SuppliesRelief Work Underway

Earlier informationRelief work underway
Overview

14 October 2026 update: Nepal Red Cross Society's Nuwakot District Branch reports operating 15 child-friendly spaces for displaced children, providing education, creative activities and emotional-wellbeing support. This is a Nuwakot-specific count, not an additional 15 to add to earlier response-wide totals or a statement of enrolment capacity. Exact sites, hours and enrolment arrangements are not stated. 9 October 2026 update: Nepal Red Cross reports ongoing repair and reconstruction of water-supply systems in Betrawati, Nuwakot. It also reports distributing dignity kits with UNFPA to flood-affected women at Komin Holding Centre, Gosainkunda, Rasuwa. The posts give no collection hours, remaining stock or new intake arrangements. An infographic posted on 9 October, with data as of 8 October, reports 13,907 people reached through WASH facilities, 1,884 through child-friendly spaces and 1,773 through mental-health and psychosocial support/psychological first aid. These are reported cumulative reach figures, not additional people to add to earlier totals or available service capacity. Posted 3 October 2026, with data as of 1 October: NRCS reports 22 water tanks installed, reaching 13,283 people, and 2,316 people reached with ready-to-eat food in its Rasuwa flood response. These are reported cumulative figures, not additional people to add to earlier totals or supplies available for public pickup. The newer infographic reports 22 tanks; the earlier report below cited 18. Their reporting scopes are not explained, so no increase is calculated. NRCS Situation Update 11, issued 2 October 2026 and posted 3 October (Nepal time), reports 28 child-friendly spaces reaching 1,308 children across its response. They provide health, education and other child-focused support at holding centres. This is reported cumulative reach, not available places or an addition to the earlier Rasuwa-only count below. Exact locations, opening hours and access arrangements are not stated. In a 1 October 2026 RSS report published by The Rising Nepal, NRCS says its flood response provided water, sanitation and hygiene services to 2,200 affected households over the past month, and food assistance to more than 2,000 affected families. These are reported cumulative figures, not additional households to add to earlier totals or current service capacity. The report also mentions 18 water tanks; do not add these to the 18 storage units reported earlier. In a 29 September update, NRCS reports establishing 13 child-friendly spaces in Rasuwa with UNICEF support, reaching 462 flood-affected children (219 boys and 243 girls). These are reported reach figures, not available places; exact locations, opening hours and access arrangements are not stated. NRCS's 29 September post reports volunteers helping Bhote Koshi-Trishuli flood-affected families in Dhading clear debris from their homes. Exact locations, numbers and public service arrangements are not stated. In its 28 September 2026 image announcement, NRCS reports a temporary child-friendly space and information/help desk set up with UNICEF in Gajuri-6, Dhading. Exact opening hours, capacity and contact details are not given. This update does not reconfirm the older counts below. In its update posted on 19 September, NRCS reports 18 water-storage units installed and operating, with a combined nominal capacity of 67,000 litres. This is storage capacity, not daily water output or stock available for collection. It also reports a completed water-supply scheme at Galaudi Holding Centre, Gajuri-5, Dhading. Public collection hours and access arrangements are not stated. In its 17 September post, NRCS Dhading reports a hygiene-promotion session at Ratamate Holding Centre, Gajuri-6, reaching around 200 people from 36 flood-affected households. It also reports providing emergency water, toilets, bathing facilities and a child-friendly space there. These are reported response activities, not confirmed spare shelter capacity or a public pickup service. In its 16 September post, NRCS reports reaching more than 1,447 people with mental health and psychosocial support since 26 August across Nuwakot, Rasuwa, Chitwan and Kathmandu. This is reported cumulative reach, not current appointment capacity; service locations and booking details are not provided. In a separate post published on 15 September, NRCS reports distributing safe water, installing water tanks and delivering essential supplies to holding centres and communities affected by the Bhotekoshi-Trishuli flood. Exact distribution sites, hours and quantities are not stated. A 6 September NRCS post also reports counselling for lactating mothers and activities for children in the Rasuwa Bhotekoshi response. Another post reports youth volunteers supporting stress and trauma care in a Rasuwa holding centre. These are response activities, not a public walk-in service. NRCS's 4 September update says 12 volunteers were deployed with Tribhuvan University for psychosocial support in Nuwakot communities, schools and holding centres, including counselling and referrals. Do not add them to the earlier Nepal News total of almost 5,000 volunteers. That report's totals remain 1,418 tarps, 1,520 blankets, 715 mattresses and 80 temporary toilets; these are not new quantities or public pickup stocks.

Key details
Offered by
Nepal Red Cross Society
Service hours
Updates posted 4 September to 14 October 2026; newest child-friendly-space report posted 14 October, newest infographic data as of 8 October. Public service hours not stated.
Amount or capacity
Data as of 8 October, posted 9 October: WASH services reached 13,907 people, child-friendly spaces 1,884, and mental-health/psychosocial support or psychological first aid 1,773. Cumulative reported reach, not available capacity.
Next step

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Rasuwa · Kathmandu arrival; Rasuwa and Nuwakot response

CFRD relief supplies arrive in Kathmandu

SuppliesRelief Work Underway

Earlier informationRelief work underway
Overview

OnlineKhabar reports that CFRD brought 27 tonnes of relief supplies to Kathmandu. They include tents, blankets, warm coats and relief kits. The supplies will go to Rasuwa through government coordination. A separate Nuwakot package is being arranged, including 14 tents, 500 food packages and 5,000 solar lights. These are shipment and preparation updates, not public collection points.

Key details
Offered by
China Foundation for Rural Development
Service hours
Reported 4 September 2026
Can I go there?
No public walk-in point
Amount or capacity
27 tonnes arrived
Next step

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Rasuwa · Gosainkunda, Rasuwa; coordination in Bidur

Captivating Nepal prepares Gosainkunda relief

SuppliesRelief Work Underway

Earlier informationRelief work underway
Overview

Captivating Nepal says its team went to Bidur to arrange food, clean water, medical supplies, hygiene items and shelter support for Gosainkunda. It plans to help 13 households, or 69 people. The 4 September update says the team will share more news after reaching Gosainkunda. Delivery there is not yet reported complete.

Key details
Offered by
Captivating Nepal
Service hours
Reported 4 September 2026
Can I go there?
No public walk-in point
Amount or capacity
Planned support for 13 households, 69 people
Next step

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Nuwakot · District Coordination Committee office, Bidur, Nuwakot

KL Dugar Group delivers 17 tonnes of food aid in Bidur

SuppliesRelief Work Underway

Earlier informationDelivered
Overview

KL Dugar Group handed over 17 tonnes of food supplies to the District Coordination Committee office in Bidur for distribution to flood-affected families in Rasuwa and Nuwakot. The first-phase package included rice, lentils, salt, wheat flour, edible oil, biscuits, beaten rice and spices. The group said additional support would follow in phases. This is a delivery update, not a public pickup or drop-off point.

Key details
Offered by
KL Dugar Group
Service hours
First phase handed over by 3 September 2026; additional phases announced
Who can use this
Flood-affected families in Rasuwa and Nuwakot through coordinated distribution
Amount or capacity
17 tonnes: rice, lentils, salt, wheat flour, edible oil, biscuits, beaten rice and spices
Before you go
Supplies were handed to the Bidur committee office for onward distribution. The report does not announce public collection, pickup or distribution hours.
Next step

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Medical service disruptions

Do not travel to these facilities without checking first.

Health facilities damaged or not operating

HEOC's 4 September report lists four fully damaged health facilities and three partially damaged facilities. Access to Dhading Hospital and Trishuli Hospital is disrupted. Its earlier 2 September report marked Baireni Hospital in Galchhi and Charaudi Basic Health Service Center in Benighat as not operating. The 4 September report does not confirm that they have reopened. For help finding medical care, call 1115.

ActiveEarlier report
Full details

Government of Nepal relief system; handover at Tribhuvan International Airport

Japan delivers about 9.3 tonnes of emergency relief goods

SuppliesRelief Work Underway

Earlier informationDelivered
Overview

Japan and JICA delivered approximately 9.3 tonnes of emergency relief goods to the Government of Nepal, including tents, blankets, plastic sheets, sleeping pads and portable water containers. The goods were handed over at Tribhuvan International Airport for government-coordinated distribution. No public pickup point was announced.

Key details
Offered by
Government of Japan and JICA
Service hours
Handed over on 2 September 2026; downstream distribution details not public
Can I go there?
No public walk-in point
Who can use this
Flood-affected people reached through government-coordinated distribution
Amount or capacity
About 9.3 tonnes: tents, blankets, plastic sheets, sleeping pads and portable water containers
Before you go
Distribution is government-coordinated; exact locations and timing were not announced.
Next step

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European Union support to Nepal flood response

EU-supported flight brings 84 tonnes of relief to Nepal

SuppliesRelief Work Underway

Earlier informationRelief work underway
Overview

The European Union announced an additional NPR 89 million in flood assistance, taking its emergency support above NPR 445 million. Support through Nepal Red Cross and IFRC is intended to reach about 20,000 people. On 4 September, UNICEF confirmed that the EU-supported flight landed in Kathmandu with 84 tonnes of health, water, shelter and learning supplies. Trucks are carrying relief to Rasuwa, Nuwakot and Dhading. This is coordinated relief, not a public pickup point.

Key details
Offered by
European Union, Nepal Red Cross Society and IFRC
Service hours
Flight arrived 4 September 2026; onward relief transport underway
Can I go there?
No public walk-in point
Who can use this
People reached through Nepal Red Cross, IFRC and coordinated relief distribution
Amount or capacity
Additional NPR 89 million; support for about 20,000 people; 84 tonnes arrived on 4 September
Before you go
Relief is moving through UNICEF, government teams and partners.
Next step

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China-supported Nepal flood response

China's third relief batch and technical-support update

SuppliesRelief Work Underway

Earlier informationRelief work underway
Overview

China's third aid batch was reported arriving or being dispatched on 3 September, including tents, blankets, medical protective clothing, satellite-communication equipment and an additional DNA expert team. Public reporting also mentioned Bailey bridges and epidemic-control supplies, but this record does not treat those items as delivered without a clearer shipment-level confirmation.

Key details
Offered by
Government of China support to Nepal
Service hours
Arrival or dispatch reported 3 September; exact allocation not stated
Can I go there?
No public walk-in point
Who can use this
Government-coordinated flood response teams and affected communities
Amount or capacity
Tents, blankets, medical protective clothing, satellite-communication equipment and DNA experts; other items require shipment confirmation
Before you go
Exact district allocation, public access and delivery of the less clearly described items were not confirmed.
Next step

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