Find Help and Relief Services

Find a service, a drop-off point, an offer, or relief work. Services can change quickly. Check the update time before you travel.

Emergency calls

Use these numbers for urgent rescue or medical help. They are not ordinary relief services.

Health help

Medical help, rescue coordination, hospital-bed information, and 24-hour mental health support.

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Ambulance

Ambulance dispatch and urgent medical transport.

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Flood rescue

Search and rescue help for people affected by the flood.

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Latest updates

ShelterRelief Work Underway

Earlier informationDelivery reported

Overview

Equity Nepal reported on 19 September that Prabhu Bank handed over six bunk beds to Yellow Gumba in Kathmandu for families sheltering there after floods and other disasters. This records a completed delivery to the shelter, not beds available for new arrivals or a public pickup point. The exact handover date, admission arrangements and relief contact were not stated.

Key details

Offered by: Prabhu Bank
Service hours: Reported 19 September 2026; handover date not stated
Amount or capacity: 6 bunk beds delivered

Next step

Check the latest details before using this service.

OtherRelief Work Underway

Earlier informationArrival reported

Overview

Radio Nepal and The Rising Nepal report that China's fifth relief shipment arrived in Kathmandu on 11 September afternoon. It includes diesel generators, protective masks, water-rescue equipment, mortuary freezers and DNA-testing supplies. Quantities and onward deployment sites are not stated. This is a separate airport delivery, not equipment confirmed available for public use.

Key details

Offered by: China relief shipment, reported by Radio Nepal and The Rising Nepal
Service hours: Arrival reported 11 September 2026 afternoon

Next step

Check the latest details before using this service.

SuppliesRelief Work Underway

Earlier informationDistribution reported

Overview

The Himalayan Times reports 185 Zonta relief packages delivered in Tupche on 7 September and 65 in Kathmandu on 6 September. The total includes household, hygiene and child-nutrition supplies. These are reported distributions, not supplies currently available for collection.

Key details

Offered by: Zonta Club Kathmandu, reported by The Himalayan Times
Service hours: Distributed 6 and 7 September; reported 9 September 2026
Amount or capacity: 250 packages reported distributed; not current stock

Next step

Check the latest details before using this service.

TransportRelief Work Underway

Earlier informationAnnounced

Overview

Nepal News reports a one-month Nepal Airlines cargo-fee waiver for food, medicines, clothing and essential relief goods from its international stations to Nepal. Shipments require coordination with the relevant Nepali embassy and its official letter. Exact start and end dates, routes and cargo capacity are not stated. This is not a waiver for other airlines or all import charges.

Key details

Offered by: Nepal Airlines Corporation, reported by Nepal News
Service hours: One month announced in 9 and 10 September reports; exact dates not stated
Amount or capacity: Cargo capacity not stated
Before you go: Coordinate through the relevant Nepali embassy and obtain its official letter before arranging cargo. Airport handover, capacity and flight acceptance are not established by this announcement.

Next step

Check the latest details before using this service.

ShelterRelief Work Underway

Earlier informationRelief work underway

Overview

Dubai's Government Media Office said about 74 tonnes of aid arrived in Kathmandu on 8 September. It included tents, shelter materials, medicines, hygiene kits and winter kits from UNICEF, WFP-UNHRD and IFRC stocks. Emirates SkyCargo carried the shipment from Dubai. This confirms arrival, not distribution to families. No public pickup point or collection time was announced.

Key details

Offered by: Dubai Humanitarian
Service hours: Arrived 8 September 2026; distribution schedule not stated
Amount or capacity: About 74 tonnes of mixed relief supplies

Next step

Check the latest details before using this service.

ShelterRelief Work Underway

Earlier informationDispatch reported

Overview

Payload Asia reports that Korean Air dispatched the first consignment on flight KE695 to Kathmandu on 8 September. A total of 1,000 boxes of drinking water and 1,000 blankets is scheduled across flights on 8 and 12 September for government-led distribution. The report does not give the first flight's quantities or confirm delivery to households. Public pickup arrangements were not stated.

Key details

Offered by: Korean Air
Service hours: Flights dated 8 and 12 September 2026; distribution schedule not stated
Amount or capacity: 1,000 water boxes and 1,000 blankets across two flights

Next step

Check the latest details before using this service.

OtherRelief Work Underway

Earlier informationArrival reported

Overview

Nepal News reports China's fourth relief consignment arrived in Kathmandu on 8 September, with an airport handover. It includes rescue hovercraft, flood pumps, spare batteries, mortuary freezers and solar lights. Quantities and deployment sites were not stated. This is separate from the third consignment, not equipment confirmed available for public use.

Key details

Offered by: Chinese relief assistance, reported by Nepal News
Service hours: Arrival reported 8 September 2026; deployment schedule not stated

Next step

Check the latest details before using this service.

SuppliesRelief Work Underway

Earlier informationDelivered

Overview

Pakistan's government says its 100-ton relief shipment arrived in Kathmandu and was handed to Nepali authorities on 6 September. The dispatch notice lists tents, blankets, mats, hygiene kits and essential medicines. This is a government-coordinated delivery, not stock available for public collection. Community allocations and completed onward distribution were not stated.

Key details

Offered by: Government of Pakistan
Service hours: Handover reported on 6 September 2026
Amount or capacity: 100 tons, as stated by the source

Next step

Check the latest details before using this service.

SuppliesRelief Work Underway

Earlier informationDelivered

Overview

Radio Nepal's 5 September report, datelined 4 September, says a third UAE flight arrived with 20 tonnes of supplies and rescue and medical-evacuation specialists. The 148-tonne figure covers all three flights, not this delivery alone. Field locations were not specified.

Key details

Offered by: UAE humanitarian and specialist rescue mission
Can I go there?: No public walk-in point
Amount or capacity: 20 tonnes this flight; 148 tonnes cumulative across three flights

Next step

Check the latest details before using this service.

MedicalRelief Work Underway

Earlier informationRelief work underway

Overview

NDRRMA's 8 September, 7 pm report says 13 psychosocial counselling teams with 59 staff have supported over 4,111 people at holding centres. A separate protection section lists 64 counsellors and four helplines; these counts must not be added. The earlier HEOC figure of 155 mental-health staff covered a broader response. Individual centre hours, appointment contacts and Tamang-language availability are not stated. Specific counselling requests remain open unless separately resolved.

Key details

Offered by: Government psychosocial response reported by NDRRMA
Service hours: NDRRMA report: 8 September 2026, 19:00 NPT
Amount or capacity: 13 teams, 59 staff; over 4,111 people supported

Next step

Check the latest details before using this service.

SuppliesRelief Work Underway

Earlier informationRelief work underway

Overview

14 October 2026 update: Nepal Red Cross Society's Nuwakot District Branch reports operating 15 child-friendly spaces for displaced children, providing education, creative activities and emotional-wellbeing support. This is a Nuwakot-specific count, not an additional 15 to add to earlier response-wide totals or a statement of enrolment capacity. Exact sites, hours and enrolment arrangements are not stated. 9 October 2026 update: Nepal Red Cross reports ongoing repair and reconstruction of water-supply systems in Betrawati, Nuwakot. It also reports distributing dignity kits with UNFPA to flood-affected women at Komin Holding Centre, Gosainkunda, Rasuwa. The posts give no collection hours, remaining stock or new intake arrangements. An infographic posted on 9 October, with data as of 8 October, reports 13,907 people reached through WASH facilities, 1,884 through child-friendly spaces and 1,773 through mental-health and psychosocial support/psychological first aid. These are reported cumulative reach figures, not additional people to add to earlier totals or available service capacity. Posted 3 October 2026, with data as of 1 October: NRCS reports 22 water tanks installed, reaching 13,283 people, and 2,316 people reached with ready-to-eat food in its Rasuwa flood response. These are reported cumulative figures, not additional people to add to earlier totals or supplies available for public pickup. The newer infographic reports 22 tanks; the earlier report below cited 18. Their reporting scopes are not explained, so no increase is calculated. NRCS Situation Update 11, issued 2 October 2026 and posted 3 October (Nepal time), reports 28 child-friendly spaces reaching 1,308 children across its response. They provide health, education and other child-focused support at holding centres. This is reported cumulative reach, not available places or an addition to the earlier Rasuwa-only count below. Exact locations, opening hours and access arrangements are not stated. In a 1 October 2026 RSS report published by The Rising Nepal, NRCS says its flood response provided water, sanitation and hygiene services to 2,200 affected households over the past month, and food assistance to more than 2,000 affected families. These are reported cumulative figures, not additional households to add to earlier totals or current service capacity. The report also mentions 18 water tanks; do not add these to the 18 storage units reported earlier. In a 29 September update, NRCS reports establishing 13 child-friendly spaces in Rasuwa with UNICEF support, reaching 462 flood-affected children (219 boys and 243 girls). These are reported reach figures, not available places; exact locations, opening hours and access arrangements are not stated. NRCS's 29 September post reports volunteers helping Bhote Koshi-Trishuli flood-affected families in Dhading clear debris from their homes. Exact locations, numbers and public service arrangements are not stated. In its 28 September 2026 image announcement, NRCS reports a temporary child-friendly space and information/help desk set up with UNICEF in Gajuri-6, Dhading. Exact opening hours, capacity and contact details are not given. This update does not reconfirm the older counts below. In its update posted on 19 September, NRCS reports 18 water-storage units installed and operating, with a combined nominal capacity of 67,000 litres. This is storage capacity, not daily water output or stock available for collection. It also reports a completed water-supply scheme at Galaudi Holding Centre, Gajuri-5, Dhading. Public collection hours and access arrangements are not stated. In its 17 September post, NRCS Dhading reports a hygiene-promotion session at Ratamate Holding Centre, Gajuri-6, reaching around 200 people from 36 flood-affected households. It also reports providing emergency water, toilets, bathing facilities and a child-friendly space there. These are reported response activities, not confirmed spare shelter capacity or a public pickup service. In its 16 September post, NRCS reports reaching more than 1,447 people with mental health and psychosocial support since 26 August across Nuwakot, Rasuwa, Chitwan and Kathmandu. This is reported cumulative reach, not current appointment capacity; service locations and booking details are not provided. In a separate post published on 15 September, NRCS reports distributing safe water, installing water tanks and delivering essential supplies to holding centres and communities affected by the Bhotekoshi-Trishuli flood. Exact distribution sites, hours and quantities are not stated. A 6 September NRCS post also reports counselling for lactating mothers and activities for children in the Rasuwa Bhotekoshi response. Another post reports youth volunteers supporting stress and trauma care in a Rasuwa holding centre. These are response activities, not a public walk-in service. NRCS's 4 September update says 12 volunteers were deployed with Tribhuvan University for psychosocial support in Nuwakot communities, schools and holding centres, including counselling and referrals. Do not add them to the earlier Nepal News total of almost 5,000 volunteers. That report's totals remain 1,418 tarps, 1,520 blankets, 715 mattresses and 80 temporary toilets; these are not new quantities or public pickup stocks.

Key details

Offered by: Nepal Red Cross Society
Service hours: Updates posted 4 September to 14 October 2026; newest child-friendly-space report posted 14 October, newest infographic data as of 8 October. Public service hours not stated.
Amount or capacity: Data as of 8 October, posted 9 October: WASH services reached 13,907 people, child-friendly spaces 1,884, and mental-health/psychosocial support or psychological first aid 1,773. Cumulative reported reach, not available capacity.

Next step

Check the latest details before using this service.

TransportRelief Work Underway

Earlier informationRelief work underway

Overview

Buddha Air says it is carrying relief supplies for people affected by the Bhotekoshi floods free of charge. The airline reported moving 6,420 kilograms on 2 September to Bhadrapur, Bharatpur, Surkhet, Dhangadhi, Biratnagar, Bhairahawa and Simara. The public report does not describe a cargo drop-off process.

Key details

Offered by: Buddha Air
Service hours: Until road transport returns to normal, according to the 2 September announcement
Amount or capacity: 6,420 kg transported on 2 September; ongoing free relief cargo announced

Next step

Check the latest details before using this service.

Drop-offGive or Drop Off Supplies

Earlier informationOperating

Flood relief supplies accepted at Islington College

Overview

Islington College says it is collecting relief supplies for flood-affected families in Rasuwa. This week, people can bring non-perishable food, utensils, cooking oil, sanitary pads, soap, toothpaste and toothbrushes to the college in Kamal Pokhari.

Key details

Offered by: Islington College
Service hours: Collection is running this week.
Who can use this: People and organisations donating the listed relief items
Accepting supplies: Yes
Amount or capacity: Non-perishable food, utensils, cooking oil, sanitary pads, soap, toothpaste and toothbrushes
Before you go: Use the official college address at Kamal Marg, Kamal Pokhari.

Next step

Check the collection dates and accepted items.

Drop-offGive or Drop Off Supplies

Earlier informationOperating

Rasuwa relief supplies collection at NATHM

Overview

NATHM in Rabibhawan, Kalanki is listed as a collection point for Rasuwa relief supplies. It accepts the household and hygiene items listed in the source. Clothes are not accepted now.

Key details

Offered by: arman.khan__2 public relief post
Who can use this: People sending the listed supplies for Rasuwa relief.
Accepting supplies: Yes
Amount or capacity: Electric kettles
Before you go: Use the named public venue. Do not bring clothes.

Next step

Check the collection dates and accepted items.

MedicalGet Help

Earlier informationOperating

Nepal Medical College provider-announced free treatment

Overview

Nepal Medical College announced free treatment for flood-affected people. Eligibility, transport, admission and current capacity must be confirmed before travel.

Key details

Offered by: Nepal Medical College provider-announced free treatment
Service hours: Call to confirm current service hours.
Can I go there?: Call before going
Who can use this: Flood-affected people from the named affected districts, subject to provider confirmation.
Before you go: Call before travelling. Confirm eligibility, admission, transport and current capacity.

Next step

Check the latest details before using this service.

MedicalGet Help

Earlier informationOperating

Nepal APF Hospital, Balambu referral care

Overview

Nepal APF Hospital, Balambu was listed as treating or receiving referrals for flood patients. Free care, current beds and walk-in admission are not confirmed.

Key details

Offered by: Nepal APF Hospital, Balambu referral care
Service hours: Call to confirm current service hours.
Can I go there?: Referral or coordination required
Who can use this: Flood-affected and referred patients.
Before you go: Call 1115 before travelling. Confirm referral, admission and current capacity.

Next step

Check the latest details before using this service.

MedicalGet Help

Earlier informationOperating

Grande International Hospital, Tokha referral care

Overview

Grande International Hospital, Tokha was listed as treating or receiving referrals for flood patients. Free care, current beds and walk-in admission are not confirmed.

Key details

Offered by: Grande International Hospital, Tokha referral care
Service hours: Call to confirm current service hours.
Can I go there?: Referral or coordination required
Who can use this: Flood-affected and referred patients.
Before you go: Call 1115 before travelling. Confirm referral, admission and current capacity.

Next step

Check the latest details before using this service.

MedicalGet Help

Earlier informationOperating

Greencity Hospital, Tokha referral care

Overview

Greencity Hospital, Tokha was listed as treating or receiving referrals for flood patients. Free care, current beds and walk-in admission are not confirmed.

Key details

Offered by: Greencity Hospital, Tokha referral care
Service hours: Call to confirm current service hours.
Can I go there?: Referral or coordination required
Who can use this: Flood-affected and referred patients.
Before you go: Call 1115 before travelling. Confirm referral, admission and current capacity.

Next step

Check the latest details before using this service.

MedicalGet Help

Earlier informationOperating

HAMS Hospital, Dhumbarahi referral care

Overview

HAMS Hospital, Dhumbarahi was listed as treating or receiving referrals for flood patients. Free care, current beds and walk-in admission are not confirmed.

Key details

Offered by: HAMS Hospital, Dhumbarahi referral care
Service hours: Call to confirm current service hours.
Can I go there?: Referral or coordination required
Who can use this: Flood-affected and referred patients.
Before you go: Call 1115 before travelling. Confirm referral, admission and current capacity.

Next step

Check the latest details before using this service.

MedicalGet Help

Earlier informationOperating

Manmohan Memorial Medical College and Teaching Hospital referral care

Overview

Manmohan Memorial Medical College and Teaching Hospital was listed as treating or receiving referrals for flood patients. Free care, current beds and walk-in admission are not confirmed.

Key details

Offered by: Manmohan Memorial Medical College and Teaching Hospital referral care
Service hours: Call to confirm current service hours.
Can I go there?: Referral or coordination required
Who can use this: Flood-affected and referred patients.
Before you go: Call 1115 before travelling. Confirm referral, admission and current capacity.

Next step

Check the latest details before using this service.

MedicalGet Help

Earlier informationOperating

NAMS / Bir Hospital, Mahabouddha referral care

Overview

NAMS

Key details

Offered by: NAMS
Service hours: Call to confirm current service hours.
Can I go there?: Referral or coordination required
Who can use this: Flood-affected and referred patients.
Before you go: Call 1115 before travelling. Confirm referral, admission and current capacity.

Next step

Check the latest details before using this service.

MedicalGet Help

Earlier informationOperating

National Trauma Center, Mahabouddha referral care

Overview

National Trauma Center, Mahabouddha was listed as treating or receiving referrals for flood patients. Free care, current beds and walk-in admission are not confirmed.

Key details

Offered by: National Trauma Center, Mahabouddha referral care
Service hours: Call to confirm current service hours.
Can I go there?: Referral or coordination required
Who can use this: Flood-affected and referred patients.
Before you go: Call 1115 before travelling. Confirm referral, admission and current capacity.

Next step

Check the latest details before using this service.

MedicalGet Help

Earlier informationOperating

Norvic International Hospital, Thapathali referral care

Overview

Norvic International Hospital, Thapathali was listed as treating or receiving referrals for flood patients. Free care, current beds and walk-in admission are not confirmed.

Key details

Offered by: Norvic International Hospital, Thapathali referral care
Service hours: Call to confirm current service hours.
Can I go there?: Referral or coordination required
Who can use this: Flood-affected and referred patients.
Before you go: Call 1115 before travelling. Confirm referral, admission and current capacity.

Next step

Check the latest details before using this service.

MedicalGet Help

Earlier informationOperating

Paropakar Maternity and Women’s Hospital referral care

Overview

Paropakar Maternity and Women’s Hospital was listed as treating or receiving referrals for flood patients. Free care, current beds and walk-in admission are not confirmed.

Key details

Offered by: Paropakar Maternity and Women’s Hospital referral care
Service hours: Call to confirm current service hours.
Can I go there?: Referral or coordination required
Who can use this: Flood-affected and referred patients.
Before you go: Call 1115 before travelling. Confirm referral, admission and current capacity.

Next step

Check the latest details before using this service.

MedicalGet Help

Earlier informationOperating

Shree Birendra Hospital, Chhauni referral care

Overview

Shree Birendra Hospital, Chhauni was listed as treating or receiving referrals for flood patients. Free care, current beds and walk-in admission are not confirmed.

Key details

Offered by: Shree Birendra Hospital, Chhauni referral care
Service hours: Call to confirm current service hours.
Can I go there?: Referral or coordination required
Who can use this: Flood-affected and referred patients.
Before you go: Call 1115 before travelling. Confirm referral, admission and current capacity.

Next step

Check the latest details before using this service.

MedicalGet Help

Earlier informationOperating

Subham International Hospital, Manmaiju referral care

Overview

Subham International Hospital, Manmaiju was listed as treating or receiving referrals for flood patients. Free care, current beds and walk-in admission are not confirmed.

Key details

Offered by: Subham International Hospital, Manmaiju referral care
Service hours: Call to confirm current service hours.
Can I go there?: Referral or coordination required
Who can use this: Flood-affected and referred patients.
Before you go: Call 1115 before travelling. Confirm referral, admission and current capacity.

Next step

Check the latest details before using this service.

MedicalGet Help

Earlier informationOperating

Tribhuvan University Teaching Hospital referral care

Overview

Tribhuvan University Teaching Hospital was listed as treating or receiving referrals for flood patients. Free care, current beds and walk-in admission are not confirmed.

Key details

Offered by: Tribhuvan University Teaching Hospital referral care
Service hours: Call to confirm current service hours.
Can I go there?: Referral or coordination required
Who can use this: Flood-affected and referred patients.
Before you go: Call 1115 before travelling. Confirm referral, admission and current capacity.

Next step

Check the latest details before using this service.

Drop-offGive or Drop Off Supplies

Earlier informationOperating

DUDBC relief collection point

Overview

DUDBC relief collection point was publicly named as an official relief material collection point. It is a drop-off point, not a public relief pickup point.

Key details

Offered by: DUDBC relief collection point
Service hours: Coordinate to confirm current delivery hours.
Can I go there?: Walk-in
Who can use this: People and organisations delivering relief materials.
Accepting supplies: Yes
Amount or capacity: Relief materials accepted; current intake capacity is not confirmed
Before you go: Confirm accepted items, delivery hours and required documents before dispatch.

Next step

Check the collection dates and accepted items.

Drop-offGive or Drop Off Supplies

Earlier informationOperating

Election Commission relief collection point

Overview

Election Commission relief collection point was publicly named as an official relief material collection point. It is a drop-off point, not a public relief pickup point.

Key details

Offered by: Election Commission relief collection point
Service hours: Coordinate to confirm current delivery hours.
Can I go there?: Walk-in
Who can use this: People and organisations delivering relief materials.
Accepting supplies: Yes
Amount or capacity: Relief materials accepted; current intake capacity is not confirmed
Before you go: Confirm accepted items, delivery hours and required documents before dispatch.

Next step

Check the collection dates and accepted items.

Drop-offGive or Drop Off Supplies

Earlier informationLimited

Hami Nepal priority-supplies drop-off

Overview

Hami Nepal accepts only the items in its 30 August donation update: tents, tarpaulins, solar lights, power banks, cooking utensils and gas cylinders. Please do not bring rice, drinking water, regular food or clothing until Hami Nepal announces a change. Drop off listed items inside Silverline (Janamaitri) Hospital, Balaju Chowk, Kathmandu. Posted hours are 10 am to 6 pm.

Key details

Offered by: Hami Nepal
Service hours: 10 am to 6 pm
Can I go there?: Walk-in
Who can use this: People and organisations donating priority in-kind relief
Accepting supplies: Yes
Amount or capacity: Tents, tarpaulins, solar lights, power banks, cooking utensils and gas cylinders.
Before you go: Only listed items are being collected. No rice, drinking water, regular food or clothing until Hami Nepal posts a new update.

Next step

Check the collection dates and accepted items.

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