Find Help and Relief Services

Find a service, a drop-off point, an offer, or relief work. Services can change quickly. Check the update time before you travel.

Emergency calls

Use these numbers for urgent rescue or medical help. They are not ordinary relief services.

Health help

Medical help, rescue coordination, hospital-bed information, and 24-hour mental health support.

Official source
1115Call

Latest updates

Insurance service providers in Rasuwa, Nuwakot and Dhading

Health-insurance access eased in three flood-hit districts

MedicalOffer Equipment or Skills

Earlier informationAnnounced
Overview

Reports dated 7 September say co-payments and service caps are waived for insured people using participating providers in Rasuwa, Nuwakot and Dhading during the government-declared disaster period. A missing insurance card need not prevent service: providers can verify the insurance number in their system. This is not free care for all uninsured people. The calendar end date was not stated.

Key details
Offered by
Health Insurance Board, reported by Radio Nepal and Swasthya Khabar
Service hours
Government-declared disaster period; calendar end date not stated
Next step

Check the latest details before using this service.

Medical service disruptions

Do not travel to these facilities without checking first.

E. coli reported in five Bidur water samples; use treated water

The Himalayan Times reported on 7 September that five of 15 water samples from Bidur holding centres tested positive for E. coli. The district health office said the affected sources were treated and advised drinking purified water. This updates the earlier water-risk advice; it does not confirm cholera or that every source is now safe. Continue water treatment and hygiene precautions.

ActiveEarlier report
Full details

Nuwakot · Bidur and Kispang, Nuwakot; earlier supplies for Rasuwa, Nuwakot and Dhading

Mobile maternal and reproductive care reaches Bidur and Kispang

MedicalRelief Work Underway

Earlier informationRelief work underway
Overview

HEOC's 6 September report says the Family Welfare Division, UNFPA and partners' mobile team served 278 people, including 202 women and 76 men, at holding centres and emergency camps in Bidur and Kispang. Care included check-ups, pregnancy and postnatal care, family planning, treatment of sexually transmitted infections and referrals for high-risk pregnancies. The earlier 5 September report listed 2,000 dignity kits, 800 adolescent kits and 300 tarps dispatched, with 32 reproductive-health kits awaiting deployment. This report does not update those shipment totals or announce clinic hours or a public pickup point.

Key details
Offered by
Family Welfare Division, UNFPA and partners
Service hours
Report dated 6 September 2026; clinic hours not announced
Can I go there?
No public walk-in point
Amount or capacity
278 people served: 202 women, 76 men
Next step

Check the latest details before using this service.

Nuwakot · Nuwakot, Rasuwa, Dhading, Kathmandu and Bharatpur

Psychosocial support teams at holding centres

MedicalRelief Work Underway

Earlier informationRelief work underway
Overview

NDRRMA's 8 September, 7 pm report says 13 psychosocial counselling teams with 59 staff have supported over 4,111 people at holding centres. A separate protection section lists 64 counsellors and four helplines; these counts must not be added. The earlier HEOC figure of 155 mental-health staff covered a broader response. Individual centre hours, appointment contacts and Tamang-language availability are not stated. Specific counselling requests remain open unless separately resolved.

Key details
Offered by
Government psychosocial response reported by NDRRMA
Service hours
NDRRMA report: 8 September 2026, 19:00 NPT
Amount or capacity
13 teams, 59 staff; over 4,111 people supported
Next step

Check the latest details before using this service.

Rasuwa · Rasuwa, Nuwakot and Dhading

One Heart Worldwide maternal and newborn health response

MedicalRelief Work Underway

Earlier informationRelief work underway
Overview

Direct Relief's 8 September update says One Heart Worldwide delivered requested medicines to Trishuli Hospital and brought counsellors to Rasuwa holding centres. This supplements its previously reported maternal and newborn programme. Exact visit dates, service hours and admission capacity were not given.

Key details
Offered by
One Heart Worldwide, supported by Direct Relief
Service hours
8 September 2026 update; exact dates and hours of partner visits not stated.
Next step

Check the latest details before using this service.

Medical service disruptions

Do not travel to these facilities without checking first.

Health facilities damaged or not operating

HEOC's 4 September report lists four fully damaged health facilities and three partially damaged facilities. Access to Dhading Hospital and Trishuli Hospital is disrupted. Its earlier 2 September report marked Baireni Hospital in Galchhi and Charaudi Basic Health Service Center in Benighat as not operating. The 4 September report does not confirm that they have reopened. For help finding medical care, call 1115.

ActiveEarlier report
Full details

Dhading · Baireni Hospital, Galchhi Rural Municipality, Dhading

Baireni Hospital, Galchhi Rural Municipality, Dhading

MedicalGet Help

Earlier information

Temporary medical clinic at Baireni Hospital

Overview

Tzu Chi reported that a 25-person health and volunteer team travelled to Galchhi, Dhading, on 29 August and set up a temporary clinic with Baireni Hospital to provide free medical care. The source does not state current hours or whether the temporary clinic is still operating.

Key details
Offered by
Tzu Chi Charity Foundation
Service hours
Not stated in the source.
Who can use this
Flood-affected residents in Dhading.
Amount or capacity
25 health professionals and volunteers; current patient capacity not stated
Before you go
The source names Baireni Hospital but does not state current hours or whether the temporary clinic remains open.
Next step

Check the latest details before using this service.

Dhading · Dhading district

Paramedic volunteer

MedicalOffer Equipment or Skills

Earlier information
Overview

The government portal lists a paramedic from the Nepal CMA Association central office who is willing to travel to Dhading. Call to confirm availability.

Key details
Service hours
Available now. Call before use.
Next step

Check the latest details before using this service.