Health help
Medical help, rescue coordination, hospital-bed information, and 24-hour mental health support.
Official sourceFind Help and Relief Services
Find a service, a drop-off point, an offer, or relief work. Services can change quickly. Check the update time before you travel.
Emergency calls
Use these numbers for urgent rescue or medical help. They are not ordinary relief services.
Latest updates
Flood-affected service areas
Nepal Telecom flood communication support
Phone & InternetRelief Work Underway
Earlier informationRelief work underway
Overview
Nepal Telecom's 21 September 2026 notice says flood-damaged NT Fiber cables and routers that cannot be reused will be replaced and installed free. Affected NT Fiber customers whose service period has expired will receive a free three-month extension. SIM replacement requires five previously contacted numbers, the SIM's last location in an affected area, and a prompt KYC update. The notice covers flood-affected Rasuwa, Dhading, Gorkha, Chitwan, Nuwakot and Tanahun and the named affected road corridors. It gives no public walk-in address or exact extension start/end dates.
Key details
- Offered by
- Nepal Telecom flood communication support
- Service hours
- Service hours and exact extension dates not stated in the 21 September notice.
- Who can use this
- Eligible Nepal Telecom users in the affected service areas.
- Before you go
- The notice does not state where or how to apply. Check Nepal Telecom for eligibility and application arrangements.
Next step
Check the latest details before using this service.
Medical service disruptions
Do not travel to these facilities without checking first.
Post-flood water and food health risks in Chitwan
WHO lists Chitwan among affected districts and identifies unsafe water and food and diarrhoeal illness as post-flood risks. No outbreak is confirmed by this source.
InfoEarlier report