Find Help and Relief Services

Find a service, a drop-off point, an offer, or relief work. Services can change quickly. Check the update time before you travel.

Emergency calls

Use these numbers for urgent rescue or medical help. They are not ordinary relief services.

Health help

Medical help, rescue coordination, hospital-bed information, and 24-hour mental health support.

Official source
1115Call

Latest updates

Nuwakot · Nuwakot, Rasuwa, Dhading, Kathmandu and Bharatpur

Psychosocial support teams at holding centres

MedicalRelief Work Underway

Earlier informationRelief work underway
Overview

NDRRMA's 8 September, 7 pm report says 13 psychosocial counselling teams with 59 staff have supported over 4,111 people at holding centres. A separate protection section lists 64 counsellors and four helplines; these counts must not be added. The earlier HEOC figure of 155 mental-health staff covered a broader response. Individual centre hours, appointment contacts and Tamang-language availability are not stated. Specific counselling requests remain open unless separately resolved.

Key details
Offered by
Government psychosocial response reported by NDRRMA
Service hours
NDRRMA report: 8 September 2026, 19:00 NPT
Amount or capacity
13 teams, 59 staff; over 4,111 people supported
Next step

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Rasuwa · Rasuwa, Nuwakot and Dhading response, including Ratamate (Gajuri-6) and Galaudi (Gajuri-5) holding centres

Nepal Red Cross provides shelter and relief supplies

SuppliesRelief Work Underway

Earlier informationRelief work underway
Overview

14 October 2026 update: Nepal Red Cross Society's Nuwakot District Branch reports operating 15 child-friendly spaces for displaced children, providing education, creative activities and emotional-wellbeing support. This is a Nuwakot-specific count, not an additional 15 to add to earlier response-wide totals or a statement of enrolment capacity. Exact sites, hours and enrolment arrangements are not stated. 9 October 2026 update: Nepal Red Cross reports ongoing repair and reconstruction of water-supply systems in Betrawati, Nuwakot. It also reports distributing dignity kits with UNFPA to flood-affected women at Komin Holding Centre, Gosainkunda, Rasuwa. The posts give no collection hours, remaining stock or new intake arrangements. An infographic posted on 9 October, with data as of 8 October, reports 13,907 people reached through WASH facilities, 1,884 through child-friendly spaces and 1,773 through mental-health and psychosocial support/psychological first aid. These are reported cumulative reach figures, not additional people to add to earlier totals or available service capacity. Posted 3 October 2026, with data as of 1 October: NRCS reports 22 water tanks installed, reaching 13,283 people, and 2,316 people reached with ready-to-eat food in its Rasuwa flood response. These are reported cumulative figures, not additional people to add to earlier totals or supplies available for public pickup. The newer infographic reports 22 tanks; the earlier report below cited 18. Their reporting scopes are not explained, so no increase is calculated. NRCS Situation Update 11, issued 2 October 2026 and posted 3 October (Nepal time), reports 28 child-friendly spaces reaching 1,308 children across its response. They provide health, education and other child-focused support at holding centres. This is reported cumulative reach, not available places or an addition to the earlier Rasuwa-only count below. Exact locations, opening hours and access arrangements are not stated. In a 1 October 2026 RSS report published by The Rising Nepal, NRCS says its flood response provided water, sanitation and hygiene services to 2,200 affected households over the past month, and food assistance to more than 2,000 affected families. These are reported cumulative figures, not additional households to add to earlier totals or current service capacity. The report also mentions 18 water tanks; do not add these to the 18 storage units reported earlier. In a 29 September update, NRCS reports establishing 13 child-friendly spaces in Rasuwa with UNICEF support, reaching 462 flood-affected children (219 boys and 243 girls). These are reported reach figures, not available places; exact locations, opening hours and access arrangements are not stated. NRCS's 29 September post reports volunteers helping Bhote Koshi-Trishuli flood-affected families in Dhading clear debris from their homes. Exact locations, numbers and public service arrangements are not stated. In its 28 September 2026 image announcement, NRCS reports a temporary child-friendly space and information/help desk set up with UNICEF in Gajuri-6, Dhading. Exact opening hours, capacity and contact details are not given. This update does not reconfirm the older counts below. In its update posted on 19 September, NRCS reports 18 water-storage units installed and operating, with a combined nominal capacity of 67,000 litres. This is storage capacity, not daily water output or stock available for collection. It also reports a completed water-supply scheme at Galaudi Holding Centre, Gajuri-5, Dhading. Public collection hours and access arrangements are not stated. In its 17 September post, NRCS Dhading reports a hygiene-promotion session at Ratamate Holding Centre, Gajuri-6, reaching around 200 people from 36 flood-affected households. It also reports providing emergency water, toilets, bathing facilities and a child-friendly space there. These are reported response activities, not confirmed spare shelter capacity or a public pickup service. In its 16 September post, NRCS reports reaching more than 1,447 people with mental health and psychosocial support since 26 August across Nuwakot, Rasuwa, Chitwan and Kathmandu. This is reported cumulative reach, not current appointment capacity; service locations and booking details are not provided. In a separate post published on 15 September, NRCS reports distributing safe water, installing water tanks and delivering essential supplies to holding centres and communities affected by the Bhotekoshi-Trishuli flood. Exact distribution sites, hours and quantities are not stated. A 6 September NRCS post also reports counselling for lactating mothers and activities for children in the Rasuwa Bhotekoshi response. Another post reports youth volunteers supporting stress and trauma care in a Rasuwa holding centre. These are response activities, not a public walk-in service. NRCS's 4 September update says 12 volunteers were deployed with Tribhuvan University for psychosocial support in Nuwakot communities, schools and holding centres, including counselling and referrals. Do not add them to the earlier Nepal News total of almost 5,000 volunteers. That report's totals remain 1,418 tarps, 1,520 blankets, 715 mattresses and 80 temporary toilets; these are not new quantities or public pickup stocks.

Key details
Offered by
Nepal Red Cross Society
Service hours
Updates posted 4 September to 14 October 2026; newest child-friendly-space report posted 14 October, newest infographic data as of 8 October. Public service hours not stated.
Amount or capacity
Data as of 8 October, posted 9 October: WASH services reached 13,907 people, child-friendly spaces 1,884, and mental-health/psychosocial support or psychological first aid 1,773. Cumulative reported reach, not available capacity.
Next step

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Chitwan · Chitwan District

Chitwan District

MealsGet Help

Earlier informationOperating

Free meals for flood-affected families in Chitwan

Overview

Hotel Entrepreneurs Association Chitwan says participating hotels are giving free meals to flood-affected families. A 31 August update says more than 500 people had received food or other support. Places and times can change. Call the contact for your area before travelling.

Key details
Offered by
Hotel Entrepreneurs Association Chitwan
Service hours
Meal times were not stated. Call the area contact before travelling.
Can I go there?
Call before going
Who can use this
Flood-affected families in Chitwan who need meals
Current capacity
More than 500 people had received food or other support by 31 August
Accepting new arrivals
Yes
Amount or capacity
More than 500 people received food or other support by the 31 August update
Before you go
Services are spread across participating hotels. Ask the area contact for the nearest current meal point.
Next step

Check the latest details before using this service.

Chitwan · Chitwan District

Chitwan District

ShelterGet Help

Earlier informationOperating

Free accommodation for flood-affected families in Chitwan

Overview

Hotel Entrepreneurs Association Chitwan says participating hotels are giving free rooms to flood-affected families. Some hotels said they would provide 10 percent of their room capacity. Space can change. Call the contact for your area before travelling. Some locations may ask for a District Administration Office recommendation or identification.

Key details
Offered by
Hotel Entrepreneurs Association Chitwan
Service hours
Hours were not stated. Call the area contact before travelling.
Can I go there?
Call before going
Who can use this
Flood-affected families in Chitwan who need a place to stay
Planned capacity
10 percent of room capacity at participating hotels
Current capacity
Changes by hotel; call first
Accepting new arrivals
Yes
Amount or capacity
Participating hotels report 10 percent of room capacity reserved
Before you go
Services are spread across participating hotels. Ask the area contact which hotel has space before travelling.
Next step

Check the latest details before using this service.

Chitwan · Chitwan District

Chitwan District

TransportGet Help

Earlier informationOperating

Free auto-rickshaw rides for flood-affected families in Bharatpur

Overview

A 31 August public update says local auto-rickshaw operators in Bharatpur are giving free rides to hospitals and other support locations for flood-affected families. The number of vehicles, service hours and a public contact were not stated. Arrange the ride through local coordination before travelling.

Key details
Offered by
Local auto-rickshaw operators in Bharatpur
Service hours
Hours were not stated. Arrange through local coordination.
Can I go there?
Referral or coordination required
Who can use this
Flood-affected families in Bharatpur who need local transport
Amount or capacity
Free local rides; exact number of vehicles not stated
Before you go
The public post did not name a dispatch point or phone number. Use local relief coordination to arrange a ride.
Next step

Check the latest details before using this service.

Flood-affected service areas

Nepal Telecom flood communication support

Phone & InternetRelief Work Underway

Earlier informationRelief work underway
Overview

Nepal Telecom's 21 September 2026 notice says flood-damaged NT Fiber cables and routers that cannot be reused will be replaced and installed free. Affected NT Fiber customers whose service period has expired will receive a free three-month extension. SIM replacement requires five previously contacted numbers, the SIM's last location in an affected area, and a prompt KYC update. The notice covers flood-affected Rasuwa, Dhading, Gorkha, Chitwan, Nuwakot and Tanahun and the named affected road corridors. It gives no public walk-in address or exact extension start/end dates.

Key details
Offered by
Nepal Telecom flood communication support
Service hours
Service hours and exact extension dates not stated in the 21 September notice.
Who can use this
Eligible Nepal Telecom users in the affected service areas.
Before you go
The notice does not state where or how to apply. Check Nepal Telecom for eligibility and application arrangements.
Next step

Check the latest details before using this service.

Medical service disruptions

Do not travel to these facilities without checking first.

Post-flood water and food health risks in Chitwan

WHO lists Chitwan among affected districts and identifies unsafe water and food and diarrhoeal illness as post-flood risks. No outbreak is confirmed by this source.

InfoEarlier report
Full details

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